Community Resources

COMMUNITY EDUCATION

 

Terrell ISD is excited to partner with PAC Terrell, a variety of organizations dedicated to providing education and enrichment programs for our Terrell community members. Together, we are working to develop focused, engaging, and relevant courses that promote sense of lifelong learning.

We invite you to learn more about PAC Terrell's Community Education offerings by clicking the button below.

TIGER CHATS

 

Follow our Tiger Chats with Administration throughout the district.

TISD FACILITY RENTALS

 

To inquire about renting a facility in Terrell ISD, please complete the Facility Rental Form. Check which venue you'd like to rent, sign the form, and return it to Terrell Administration (fax to 972-563-1406, mail: 700 N. Catherine St, Terrell, Texas 75160, or hand deliver). 

 

Upon receipt, your request will be reviewed and you will be contacted with information as to whether or not we are able to grant the request and the total cost of the rental.

COMMUNITY WEBSITES

Stay informed with the latest news, events, and updates from our Terrell Community by visiting the City of Terrell and the Terrell Chamber of Commerce websites linked below. 

City of Terrell Community Website

COMMUNITY RESOURCE GUIDE

Assistance is available to students & families of Terrell ISD in making application/accessing available resources. Contact student’s campus for information.

Click the services you require to discover community resources

CHILDREN'S SERVICES


Early Childhood Intervention (ECI) 1149 Ridge Road Rockwall, TX 75087 Phone: ( 972) 562-0331 Fax: (972) 722-7076 Office Hours: 8:00 am – 5:00 pm, Monday – Friday Early intervention for children birth to 3 years old with developmental disabilities or delays
Fees: Bill insurance, Medicaid, Sliding scale Eligibility: children under age 3 years old with delayed development Intake procedure: Call for appointment Service Area: Kaufman, Rockwall, Collin counties Child Abuse Hotline (reporting) Phone(s): (800) 252-5400 Office Hours: 24 hours a day, seven days a week. To report suspicions of abuse/neglect of children or abuse/neglect/exploitation of persons 65 years or older and adults with disabilities. Emergencies, call 911. Children’s Health Insurance Program (CHIP) Phone: (972) 932-9160 Fax: (972) 932-9182 2525 E. Highway 175 Kaufman, TX 75142 Can apply online @ yourtexasbenefits.com Office Hours: Mon. – Fri. 8:00 am – 5:00 pm,
Tex-Care partnership for children’s insurance, CHIPS or Medicaid for low income families
Eligibility: Uninsured children birth- 18 years Intake procedure: call for application
Service Area: Rockwall, Kaufman, and Navarro counties Child Find: Comprehensive system that assures all children in need of early intervention or special education services are located, identified, & referred. Children who are deaf or blind can be referred as early as birth. Children who have language or articulation problems, cognitive difficulties, delays in motor/physical development, behavior problems, or a toddler who may not begin showing independence in daily life skills, can be referred anytime after the age of 3. Intake Procedure: To make referral or ask questions, in Terrell, may call Terrell ISD at 972-563-7580 or Special Education office of your local school district. Kaufman County Juvenile Probation Phone: (972) 932-0320: Fax: (972) 932-0479 P.O. Box 1137 300 West Mulberry Kaufman, TX 75142 Office Hours: Mon. – Fri. 8:00 a.m. – 5:00 p.m. Provides supervision to all youth on probation. Anger management and substance abuse counseling provided.




DISASTER RELIEF​


Pandemic Electronic Benifit Transfer (P-EBT) Pandemic Electronic Benefit Transfer (P-EBT) is for families with children (up to age 21) who temporarily lost access to free or reduced-price meals at school during the COVID-19 pandemic. P-EBT for the 2020–2021 school year is for families with children who are certified for free or reduced-price meals and families with children born after Aug. 1, 2014 who receive Supplemental Nutrition Assistance Program (SNAP) food benefits. P-EBT benefits can be used the same way as SNAP benefits. The P-EBT application opens June 2, 2021. Click here for more information: English | Spanish American Red Cross Disaster Relief and Training Phone(s): (903) 455-7932 or 1-877-272-7337 2500 Lee Street Greenville, TX 75401 Office Hours: 8:00 am – 5:00 pm, Monday – FridCall for apointment
Responds to natural disasters, single & multi-family, provides vouchers for local merchants to re-establish their homes; provides emergency assistance to military families
Service Area: Kaufman, Ellis, Van Zandt and Rockwall counties.




EMPLOYMENT


EEOC (Equal Employment Opportunity Commission) 1-800-669-4000 North Central Texas Workforce Commission Phone: (972) 563-7271 109 Tejas Drive Ste 300 Terrell, TX 75160 Office Hours: 8:00 am – 5:00 pm, Monday – Friday Helps clients find jobs; counsels job seekers having special employment problems. Experience Works: trains older Texans for minimum wage local jobs, primarily for older women who have not been in the work force in recent years but also others. Project Rio: assists prison inmates & youth offenders in finding jobs Fees: None Eligibility: Unemployed individuals Intake Procedure: Call or walk in Service Area: Kaufman County The Choices Program, Texas Work Force Commission (TWC) Phone(s): (972) 563-7271, (800) 939-6631 109 Tejas Drive Ste 300 Terrell, TX 75160 Office Hours: 8:00 am – 5:00 pm, Monday – Friday, Extended hours Thursdays 8:00 am to 7:00pm
Employment related services to those receiving TANF assistance:childcare, transportation, work related expenses as needed for clients to participate in program activities & maintain employment.
Fees: none Eligibility: those receiving TANF assistance ( Temporary Assistance for Needy Families) Intake procedure: call for appt.or walk in at TWC local office Service Area: Terrell/ Kaufman County




FOOD AND CLOTHING


The Share Center Phone(s): (972) 551-1729 Fax: 972-551-1861 103 West Jones St. Terrell, TX 75160 Food, emergency assistance, clothing
Office Hours: Wednesday: Seniors 50+ 8:00 a.m. – 11:30 a.m. Thurdays: those with children: 8:00 a.m. – 11:15 a.m. Ages 18 – 49: 12:15 – 3:30 p.m.
Eligibility: proof of income Fees: None Intake procedure: complete application: provide proof of residency, social security #, photo id Service Area: Kaufman County Kaufman Christian Help Center Phone: (972) 932-8866 400 S. Terrell Hwy Kaufman, TX 75142 Office Hours: Monday – Friday 9:00 a.m. – 4:00 p.m. Fees: None Eligibility: resident of Kaufman County Intake procedure: bring photo id with current address or utility bill Service Area: Kaufman County Care Portal: The Care Portal brings the needs of hurting children and families within our community to the attention of our local churches within our network. Giving the church a timely, non-threatening invitation and opportunity to respond to the families needs in an effort to strengthen the family holistically (Emotionally, Basic Needs, Spiritually and Socially) with Respect, Dignity and Love. Contact Information: Tammy Pargoud 915.603.0267, tammy@goproject.org The Salvation Army Phone: (972) 962-1345 5 Oak Creek Dr. Kaufman, TX 75142 Office Hours: Monday through Friday 9:00 a.m. – 1:00 p.m. Emergency assistance with food, clothing, shelter, utility bills, medications. Application must be made in person . Positive identification required in form of picture- ID. Must bring proof of income , social security benefit verification or utility bill for all household members to verify eligibility for servies. Utility assistance requires cut-off notice. Rent assistance requires eviction notice. Intake procedure: walk-in only during office hours Service Area: Kaufman County




HEALTH CARE​


MEDICAL
The Bridge Breast Network Phone(s): (214) 821-3820, (877) 258-1396 4000 Junius Dallas, TX 75246 Office Hours: Mon.- Thurs. 8:30 a.m.– 5:00 p.m.
Links uninsured/underinsured North Texas women to diagnostic & treatment services for breast cancer
Fees: sliding scale/based on income level Eligibility: must meet poverty guidelines Intake procedure: call for info. Must bring proof of income. Service Area: Collin, Dallas, Denton Ellis, Erath Grayson Hood Hunt, Johnson, Kaufman, Navarro, Palo Pinto Parker,Rockwall, Somervell Kaufman County Indigent Health Care Phone: 469-376-4544 Fax: 469-595-0496
100 N. Washington Kaufman, TX 75142 Office Hours: Mon. – Fri. 8:00 a.m. – 4:30p.m.
Assistance with medical bills
Fees: Based on income & family size Eligibility: Those under age 17 are referred to Medicaid Intake procedure: appointment required Service Area: Kaufman County Kaufman Community Health Center Phone: (972) 932-7001 101 North Houston St. Kaufman, TX 75142 Call for days/hours Medical, dental and assistance with RX cost. Accepts private insurance, Medicaid, CHIP and if uninsured, sliding scale fees Intake procedure: call for appointment
Children’s Health Insurance Program
2525 E. Hwy 175
Kaufman, TX 75142
Office Hours: Mon. – Fri. 8:00 am – 5:00 pm Tex-Care partnership for children’s insurance, CHIP or Medicaid for low income families Eligibility: Uninsured children birth- 18 years Service Area: Rockwall, Kaufman, and Navarro counties Phone: (972) 932-9160 Intake procedure: call for application or apply online at yourtexasbenefits.com WIC Program ( Women, Infants, and Children) – Terrell Phone(s): (972) 932-1961 Toll free: 1-866-907-0087 100 Old Railroad Kaufman, TX 75142 Office Hours: 7:00 am – 6:00 pm Monday-Thursday; ( Noon – 1:00 closed for lunch) Fees: None Eligibility: Low-income women: pregnant, breast-feeding, postpartum & children birth –5
Intake procedure: Call for appt. Documents: bring ID /proof of residency Service Area: all Texas Health Steps Phone: (877) 847–8377 (call toll free Monday – Friday 8am-8pm) A special program for children from birth to age 21 who are on Medicaid. Provides regular medical and dental check-ups, eye exams and glasses, hearing exams and hearing aids, and other medically necessary health and dental care. Fees: Medicaid reimbursment
Eligibility: Medicaid eligible Intake procedure: call for Information. Service Area: Texas Mesothelioma.com Resources for Patientsand Their Families. www.mesothelioma.com/ DENTAL Baylor Dental School * currently not screening due to COVID-19 * call for updates Phone: (214) 828-8981 3302 Gaston Ave. Dallas, TX 75246 Office Hours: Mon. – Friday 8:00 a.m. – 5:00 p.m. Low cost dental services Fees: $278 is applied toward registration, screening & x-rays ($200 remains as a deposit for services) Eligibility: none required Intake procedure: Walk-in Must provide id and list of medications DISABILITY Online Directory of disability resources in Texas https://hhs.texas.gov/services/disabiity MENTAL HEALTH Mental Health Transition Resources Adult Mental Health Services COVID-19 Mental Health Support Line Phone: toll-free: 1-833-986-1919 If you or someone you know is feeling overwhelmed by the COVID-19 pandemic help is available. Call the toll-free COVID-19 Mental Health Support Lineto speak with a mental health professional for help dealing with anxiety, depression, stress, grief, or worry. Child & Family Guidance Center Phone: (877) 932-4157 106 South Jefferson Kaufman, TX 75142 Office Hours: 8:00 a.m. – 5:00 p.m. Mental health services including clinical assessment, psychiatric services, medication management, individual, family, group, and play therapies. Fees: CHIP, Medicaid, self-pay, NorthSTAR, payment plans, private insurance, sliding scale Intake procedure: Call for appointment ChangePoint Counseling (** accepts Medicaid) Phone: (972) 552-5559 1-888-229-1720 11803 Classic Lane Forney, TX 75126 Office Hours: Mon. – Thursday 8:00 a.m. – 5:00 p.m Friday: 8:00 a.m. - Noon Counseling services for children & adults Fees: Accepts insurance & Medicaid Eligibilty: None Intake procedure: Call for appointment changepointcounseling.com Lakes Regional MH Center Phone: (972) 524-4159 Fax: 972-388-2009 400 Airport Road Mailing address: P.O. Box 747 Terrell, TX 75160 Office Hours: 8:00 am – 5:00 pm, Monday – Friday
Psychoeducational, outpatient case management, group services
Fees: Straight fees for services. Private insurance, Medicaid, Medicare
Eligibility: Based on gross income & medical need Intake procedure: call for appt.
Service Area: Camp, Delta, Ellis, Hopkins, Hunt, Kaufman, Lamar, Morris, Navaro, Rockwall, & Titus Transicare, Inc. Toll free crisis line: 1-866-260-8000 Transicare’s Mobile Crisis Outreach Team (MCOT) provides face-to-face help to people who are at risk of harm to themselves or others. MCOT provides crisis intervention to people at their home, school, or other location. These services are made available 24/7, 365 days per year, and are available to anyone. Interventions include prompt, efficient assessment, risk reduction, and connection to physical or mental health services. Fees: none Eligibility: no eligibility requirements Intake procedure: call toll free number Service Area: Collin, Dallas, Ellis, Hunt, Kaufman, & Rockwall counties
S.T.A.R Youth & Family Program Phone: (903) 581-2835 or 24 hours: 1-866-630-3551 Main office location: 2624 Kensington Suite 113 Tyler, TX 75703 Crisis hotline available 24/7, Face-to-face counseling for family and youth ( in home or other location) , emergency short-term shelter for youth who run away or who are unanble to stay at home because of family conflict, skill-building classes to help parents and caregivers learn how to handle difficult situations, skill-building classes for youth to help them gain coping skills and meet their needs in a positive way Fees: none Eligibility: parent/guardian must participate in sessions Intake procedure: call for information Service area: Kaufman County Counseling Institute of Texas Phone: (972) 271-4300 3200 Southern Drive Suite 100 Garland, TX 75043 Office Hours: Monday 9 a.m. – 8 p.m., Tuesday 9 a.m. – 8 p.m., Wednesday 9 a.m. – 8 p.m., Thursday 9 a.m. – 8 p.m., Friday 9 am - 6 p.m., Saturday 9 am - 4 pm Sunday closed Individual and family counseling and therapy. Fees: sliding scale ranges from $60 – $100 per hour based on income and family size. CIT is a training facility for Masters level practicum interns and can offer their services on a sliding scale from $10 and up. Medicaid: CIT currently accepts Amerigroup and Parkland Intake procedure: Call for information Service area: All Terrell Behavioral Consultants Phone: (972) 563-1981 201 W Moore Ave. #218A Terrell, TX 75160 Call for information Fortitude Counseling Phone: (972) 362-9058 771 E. US Highway 80 Suite 105 Forney, TX 75126 Call for information Straightforward Counseling Phone: (972) 932-8898 506 S. Washington St. Kaufman, TX 75142 Provides counseling for children, adolescents, and adults Fees: Call for information Intake procedure: Call for information Joanne Radeke, PhD Phone: (972) 932-3941 2801 Millennium Dr. Ste. D Kaufman, TX 75142 Office Hours: Call for information Fees: Private pay ad insurance Kaufman County Chidren’s Advocacy Center Phone: (972) 932-6252 500 S. Washington St. Kaufman, TX 75142 Office Hours: Mon. – Friday 9:00a.m. – 5:00 p.m. Serves children of all ages who are victims of sexual or physical abuse Fees: None Eligibility: referred by CPS or law enforcement Intake procedure: Must have a report from CPS or law enforcement Service area: Kaufman County Dallas Psychiatric Associates Phone: (972) 248-2299 17736 Preston Rd Dallas, TX 75252 Office Hours: Mon. – Friday 9:00 a.m. - 6:00 p.m. (closed 1:00 – 2:00 for lunch) Medication management & counseling Fees: Accepts most major insurance Intake procedure: Call for appointment Service area: All Dr. Sherry Rust Phone: (972) 932-8888 510 E. US-175 Kaufman, TX 75142 Office Hours: Mon. – Thursday 10:00 a.m. – 6:00 p.m. Fees: Private pay & insurance Lakewood Group Rockwall Phone: (972) 771-3969 2337 Ridge Rd. Ste. 101 Rockwall, TX 75087 Office Hours: Mon. – Thurs. 8:30 a.m. – Noon & 2:00 – 4:30 p.m. Friday 8:30 a.m. –Noon & 2:00-4:00 Fees: Call for information Intake procedure: Call for appointment Hickory Trail Psychiatric Hospital Phone: (972) 298-7323 2000 Old Hickory Trail De Soto, TX 75115 Office Hours: Open 24 hrs/ 7 days Psychiatric hospital Fees: Call for information Dallas Behavioral Healthcare Hospital Phone: (972) 982-0900 800 Kirnwood Dr DeSoto, TX 75115 Office Hours: 24 hours/ 7 days Psychiatric hospital Fees: Accepts most insurance & Medicaid Intake procedure: Walk in Dr Donna Rial-Baker Phone: (469) 556-2576 763 E. Hwy 80 Ste. 100 Forney, TX 75126 Office Hours: See website www.donnarialbaker.com Therapy for individuals, couples, & familes Fees: Private pay- Cash & check only, see website for fees Dr Andrew Portteus – Child & Adolescent Psychiatrist Phone: (214) 550-3367 Fax: (214) 696-3161 Email: appointments@drportteus.com 4915 W. Lovers Lane Dallas, TX 75209 Office Hours: Call for information Mental health and evaluation treatment services for children, adolescents, and adults Fees: Call for information North Texas Behavioral Health Authority (NTBHA) Phone: 469-290-2115 Kristy Brashear Care Coordinators are here to assist you in getting connected to available resources in your community such as:

  • Mental Health medication services
  • Substance Use Disorder
  • Housing and Utility assistance information
  • Benefits
  • Health and Wellness
  • Support Groups and other additional Supports
Call for further information.




HOUSING


​Section 8 Housing – HUD Phone(s): (972) 551-6670 Voice Mail: 972-551-6600 Ext. 256 Fax: 972-551-6633 115 N. Adelaide, Suite 305 Terrell, TX 75160 Email: housing@cityofterrell.org Office Hours: 8:00 am – 5:00 pm, Monday – Friday, closed 12 pm – 1 pm
Fees: None Eligibility: Must meet low-income guidelines Intake procedure: Complete application and interview to be put on waiting list ( up to two year wait)
Service Area: Kaufman County and surrounding areas




INFORMATION & REFERRAL (AREA WIDE)​


State of Texas Resource Hotline: 211 Information & Referral for Kaufman & Navarro County Phone(s): (866) 758-2111 200 S Virginia P.O. Box 836 Terrell, TX 75160 Office Hours: 8:00 am – 4:00 pm, Monday – Friday
Emergency Aid: Applications taken @ 200 S. Virginia, and 112 S. Jackson, Terrell. Information & Referral Services for social service organizations in Kaufman & Navarro counties. Food, shelter, rent assistance,counseling, child care, senior services, disaster relief, and other program information is available. Intake procedure: call for information Service Area: Kaufman County Christian Help Center, Inc. Website: http://www.kaufmanhelp.org/ Phone(s): (972) 932-8866 400 Terrell Highway Kaufman, TX 75142 Office Hours: Tuesday & Thursday 9:00am to 12:30 pm
Help Line, Social Services Network
Service Area: Kaufman County




LEGAL ASSISTANCE​


* Legal Aid of Northwest Texas has posted a number of YouTube coutreach videos addressing COVID-19 related legal issues. The videos can be viewed by accessing the following links: Texas Eviction Law During COVID-19 https://youtu.be/qB75xlQ_WfA What Consumers Need to Know About Fraud During COVID-19 https://www.youtube.com/watch?v=lp-JPnEDSIE Addressing Family Violence During COVID-19 https://youtu.be/PZKNQgtXKjY Co-Parenting During COVID-19 https://youtu.be/UYgkwYu49rM * During COVID -19 applications are being handled by phone. Waxahachie Office Weekly Intake – 972.923.3344. Ellis and Kaufman Counties. Emergencies by pre-set appointment. Family law, all services for low income families except criminal.
Fees: None, Documents required: social security card, current driver’s license, (3) pay stubs
Eligibility: Applicants must meet income eligibility
Intake procedure: Telephone for appointment Monday through Friday 8:00 a.m. – 5:00 pm




LITERACY


Wings: A Community Education Project (Closed due to COVID) *** Need volunteers to help teach. Phone(s): (972) 551-6663, Riter C. Hulsey Public Library Mon. & Tues. 10:00 a.m. – 8:00 p.m. Wed. & Thurs. 10:00 a.m. – 6:00 p.m. Friday 1:00 p..m. – 5:00 p.m. Sunday Noon – 4:00 p.m. 301 N. Rockwall Street Terrell, TX 75160 Community education program: High School Equivalency/ GED, ESL, citizenship, computer literacy
Fees: none Eligibility: Open to any adult Intake procedure: Call for information Service Area: primarily Kaufman County, but everyone welcome Need volunteers to tutor or teach English as a Second Language classes (ESL) held at Terrell High School 701 Town North Drive Terrell, TX 75160 class to assist those interested in learning English as a second language Monday & Wednesdays 4:30 p.m. – 6:30 p.m. September through April Fees: none Eligibility: available to adults 18 years of age & older residing in
Adult Basic Education: in collaboration with Navarro College GED Preparation and Testing Preparation classes held each Monday & Wednesday 5:30 p.m. – 8:30 p.m. at the Terrell ISD High School Campus. For information call: (972) 563-6319 701 Town North Drive Terrell, TX 75160 Must call to enroll prior to attending classes: toll free 1-800-628-2776 or (903) 875-7464 Classes are being held through Zoom at this time due to COVID.




MINISTRIAL


Ministerial Alliance Phone: (214) 228-0130 403 N. Catherine Terrell, Texas 75160 Financial assistance with bills No eligibility requirements Prefers client to live in Terrell Call for information




PARENT TRAINING / INFORMATION


Partners Resource Network/ TEAM Phone: 800-866-4726 Website: prntexas.org Agency serves as a statewide Parent Training & Information Center to parents of infants, toddlers, children and youth with all types of disabilities. Fees: none Eligibility: available to parents with children with disabilities Intake procedure: Call toll free number to connect to someone in area Service Area: statewide




RECREATION


Rockwall County YMCA
Phone: 972-772-9622
1210 North Goliad
Rockwall, TX 75087
Office Hours: Mon.-Thurs. 4:30am – 9:15pm Fri. 4:30am - 8:00 pm, Sat. 7am-6pm Sun. 12pm-5pm.
Programs offered: After school childcare, summer camp, sports, karate, Adventure Guides
Fees: call for information/ financial assistance to families as needed; scholarships are available
Eligibility: call for information Service Area: Rockwall County




SENIOR CITIZENS SERVICES


Elder & Handicap Abuse Hotline: 800-392-0210 Terrell Senior Citizen Center/ Meals on Wheels Phone: 972-563-7960 115 North Adelaide Terrell, TX 75160 Office Hours: Mon.- Friday 8:00 a.m. – 1:30 p.m. Call for information Kaufman Senior Citizens Center
Phone(s): (972) 932-7002 112 S. Jackson
Kaufman, TX 75142
Office Hours: 8:00 am – 2:00 pm, Monday – Friday Congregate meals served daily at 11:30 a.m. Hot home-delivered meals available for adults age 60+ w/in Kaufman city limits. Frozen meals available for persons living outside hot meal delivery area. Recreation & physical fitness. Nutrition education/outreach.
Fees: Donations suggested for meals
Eligibility: 60+ for most programs, except transportation & emergency aid Intake procedure: referrals for home-delivered meals & homemaker assistance. Call for appointment. Senior Connect Phone: (972) -563-7960 200 S. Virginia Terrell, TX 75160 972-563-7960 General information and referral to resources via phone STAAR Transit Admin. Office/Meals On Wheels/Information & Refferrall – Kaufman County Phone(s): (972) 563-1422, (903) 641-0166 (Navarro County) 500 Industrial BLVD. Terrell, TX 75160 Office Hours: Monday – Friday 8:00 am – 4:00 pm
Programs: Meals on Wheels, STAR transportation, Information & Referral, Case Management, Health Screening, Health & Welfare Counseling. Meals on Wheels provides hot meals to elderly and/or disabled individuals unable to shop/prepare meals
Fees: Call




SUBSTANCE ABUSE HELP​


Alcoholics Anonymous Terrell Phones: (972) 563-2011 108 N. Blanche St. Terrell, TX 75160 Meeting Hours: call for meeting days/times AA – Kaufman 107 E. Elmo Kaufman, TX 75142 Meeting Hours: call for information
Fees: None Eligibility: None Intake procedure: walk-in Service Area: open to anyone Nexus Recovery Center main campus Phone: (214) 321-0156 8733 LaPrada Dr. Dallas, TX 75228 help@nexusrecovery.org Inpatient and outpatient programs for adult women and teenage girls ages 13 – 17 including those pregnant or accompanied by children. Continuum of care from detox through aftercare




TRANSPORTATION


STAR Transit Phone(s): (972) 563-5875 Toll free: 877-631-5278 Fax: (972) 563-0048 500 Industrial P.O. Box 703 Terrell, TX 75160 Office Hours: 8:00 am – 4:00 pm, Monday – Friday, Except holidays: 6:00 a.m-6:00 p.m * During COVID -19, STAR Transit is temporarily waiving the bag limit normally in place for shopping trips. This waiver also applies to rides to food pantries and share centers. For the protection of our riders and drivers, all items must be contained in bags and/or boxes and secured in one of the following ways: under the seat of the rider where it can be secured by the rider’s feet, held in the rider’s lap or seat belted in a seat. To book a curbside pickup, call us at 877-631-5278. Schedulers are available Monday – Friday, 8:00 am – 4:00 pm. For the health, safety and well-being of our riders, drivers and community, trips are limited to essential jobs, healthcare and access to food. No fares are being collected at this time. * for updates: www.STARtransit.org
Public transportation provider in Kaufman County. Will transport passenger in the county when given proper advance. Medical trips into adjacent counties, including Dallas (Tuesdays and Thursdays) at higher cost. All trips must originate in Kaufman County, but may cross short distances into neighboring counties. Senior citizens 1/2 price within Kaufman county as long as the ride is within city limits Fees: Call for fares/ all prices are one way for ALL ages.
Eligibility: Fares charged. Special arrangements can be made for welfare-to-work vouchers
Intake procedure: Call for reservations, 24 hours in advance Service Area: Kaufman County




UTILITY ASSISTANCE​


Information & Referral for Kaufman & Navarro County Phone(s): (866) 758-2111, (972) 563-1421 200 S Virginia P.O. Box 836 Terrell, TX 75160 Office Hours: 8:00 am – 4:00 pm, Monday – Friday Intake procedure: call for information Eligibility: call for information Service Area: Kaufman & Navarro Co




ASSISTANCE FOR VICTIMS OF DOMESTIC VIOLENCE / SEXUAL ASSAULT


Genesis Center for Battered or Homeless Women and their Children
Phone: (214) 520-6644
2775 North Highway 34
Kaufman, TX 75142
E-mail Address: alan@genesiscenter.org
Office Hours: 24 Hours, 7 days a week
Supports and helps women in crisis and their children, also homeless women
Fees: none Eligibility: Serves 100 mile radius must attend group meetings, bible study, complete chores, work in thrift store Intake procedure: prescreen, interview
Shelter, counseling, provides tangible daily needs; 6 – 8 month stay (up to 1 year if necessary)
Service Area: Kaufman, Van Zandt, and Henderson counties Hope’s Door New Beginnings Crisis line: 972) 276-0057 218 N. Tenth Street Garland, TX 75040 Office Hours: Crisis line is answered 24 hours a day, 7 days a week in English and Spanish Intervention and prevention services to individuals and families affected by intimate partner family violence Fees: None The Family Place, Dallas Crisis line: (214) 941-1991 Answered 24 hours a day, 7 days a week in English and Spanish Office Hours: 24 hours a day, 7 days a week Provides a crisis hotline, safe housing, legal help, counseling for victims and abusers Fees: None




ASSISTANCE FOR VICTIMS OF CRIME


Kaufman Christian Help Center Phone(s): (972) 932-8866, (972) 932-8822 209 West Mulberry Kaufman, TX 75142 Office Hours: Monday – Thursdays 9:00 a.m.- 3:00 p.m. Wednesdays 9:00 a.m.- Noon
Partnership between Kaufman Christian Help Center staff, Victim Relief Volunteers & law enforcement. Officer responding may dispatch response team to scene. With permission, Victim Relief responders will refer victim & their family to Kaufman Christian Help Center. Staff will help follow up & formulate a plan of care. Services available: repair/clean damaged residence, emergency transportation/vehicle repairs, accompaniment to hospitals, courts, & other agencies, emergency food, furniture & clothing, emergency financial aid, bilingual assistance, counseling.
Fees: none Eligibility: Resident of Kaufman County Intake procedure: call for info. Service Area: Kaufman County The Family Peace Project Phone: (800) 799-SAFE (7233) (answered 24 hrs.) 212 W Cayuga Dr. Athens TX 75751 Office Hours: Crisis line answered 24 hours a day, 7 days a week Services include: counseling, mentoring, safety planning (teens and children), education support for the family. coping skills, peer support groups, individual advocacy, court accompaniment, tutoring Fees: none Eligibility: Children who witness or are victim to domestic violence or sexual assault (primary or secondary victims). Anyone aged 17 or younger (18 if still in high school, once out of high school, will be moved to adult services




STATE / NATIONAL CRISIS HOTLINE​S


  • Alcohol and Drug Abuse Help Line: 1-800-662-4357
  • ADAPT Mobile Crisis Team: 1-866-260-8000
  • Texas Child Abuse Hotline: 1-800-252-5400
  • National Suicide Prevention Lifeline: 1-800-273-8255
  • Poison Control: 1-800-222-1222
  • Teen Runaway Hotline: 1-800-RUNAWAY
  • National Domestic Violence Hotline: 1-800-799-7233
  • Texas Youth Hotline: 1-800-989-6884




AREA SUPPORT GROUPS​


​Jewish Family Services offers a number of different support groups, all facilitated by a licensed professional. Many groups are offered at no charge. Any group for which there is a charge is offered on a sliding-fee scale, and no one is ever denied service due to an inability to pay. Groups meet at JFS Dallas (5402 Arapaho Rd, Dallas, 75248) For information call: (972) 437-9950 Adoption home studies Lake Pointe Church Rockwall Phone (469) 698-2250 (contact: Casey Christian) Free childcare during groups: birth through 5th grade Eating Disorders Anorexia Nervosa & Associated Disorders www.anad.org Cancer Telephonic Groups To register, call 800‑813‑HOPE (4673) Family Lake Pointe Church Rockwall Support for Family of those that are Incarcerated Call for dates/times Phone (469) 698-2250 website: lakepointe.org Lake Pointe Church Rockwall/Infertility Support Call for dates/times Phone (469)698-2250 website: lakepointe.org Free childcare during groups birth through 5th grade Lake Pointe Church Rockwall Kid Share (Divorce Recovery for Children) (parent phone interview required) This support group is for children in grades 3-5 Call for dates/times Phone (469)698-2250 website: lakepointe.org Lakes Regional Mental Health Mental Retardation Family Support Group Call for dates/times Phone:(972) 962-3784





Expect More, Achieve More

  • Grey Facebook Icon
  • Grey Twitter Icon
  • Grey YouTube Icon
  • Grey Instagram Icon