Community Resources



Terrell ISD is excited to partner with PAC Terrell, a variety of organizations dedicated to providing education and enrichment programs for our Terrell community members. Together, we are working to develop focused, engaging, and relevant courses that promote sense of lifelong learning.

We invite you to learn more about PAC Terrell's Community Education offerings by clicking the button below.



To inquire about renting a facility in Terrell ISD, please complete the Facility Rental Form. Check which venue you'd like to rent, sign the form, and return it to Terrell Administration (fax to 972-563-1406, mail: 700 N. Catherine St, Terrell, Texas 75160, or hand deliver). 


Upon receipt, your request will be reviewed and you will be contacted with information as to whether or not we are able to grant the request and the total cost of the rental.


Stay informed with the latest news, events, and updates from our Terrell Community by visiting the City of Terrell and the Terrell Chamber of Commerce websites linked below. 

City of Terrell Community Website


Assistance is available to students & families of Terrell ISD in making application/accessing available resources. Contact student’s campus for information.


Early Childhood Intervention (ECI)

1149 Ridge Road

Rockwall, TX  75087

Phone:  ( 972) 562-0331   Fax:  (972) 722-7076

Office Hours: 8:00 am – 5:00 pm, Monday – Friday

Early intervention for children birth to 3 years old with developmental disabilities or delays
Fees: Bill insurance, Medicaid, Sliding scale Eligibility: children under age 3 years old with delayed development

Intake procedure: Call for appointment Service Area: Kaufman, Rockwall, Collin counties


Child Abuse Hotline (reporting)

Phone(s): (800) 252-5400

Office Hours: 24 hours a day, seven days a week.

To report suspicions of abuse/neglect of children or abuse/neglect/exploitation of persons 65 years or older and adults with disabilities. Emergencies, call 911.

Children’s Health Insurance Program (CHIP)

Phone: (972) 932-9160   Fax: (972) 932-9182  

2525 E. Highway 175

Kaufman, TX  75142

Can apply online @

Office Hours: Mon. – Fri.   8:00 am – 5:00 pm,
Tex-Care partnership for children’s insurance, CHIPS or Medicaid for low income families

Eligibility: Uninsured children birth- 18 years Intake procedure: call for application
Service Area: Rockwall, Kaufman, and Navarro counties


Child Find:  Comprehensive system that assures all children in need of early intervention or special education services are located, identified, & referred.  Children who are deaf or blind can be referred as early as birth.  Children who have language or articulation problems, cognitive difficulties, delays in motor/physical development, behavior problems, or a toddler who may not begin showing independence in daily life skills, can be referred anytime after the age of 3.

Intake Procedure:  To make referral or ask questions, in Terrell, may call Terrell ISD at

972-563-7580 or Special Education office of your local school district.


Kaufman County Juvenile Probation

Phone: (972) 932-0320: 

Fax: (972) 932-0479

P.O. Box 1137

300 West Mulberry

Kaufman, TX  75142

Office Hours:  Mon. – Fri.  8:00 a.m. – 5:00 p.m.

Provides supervision to all youth on probation.  Anger management and substance abuse counseling provided.


Pandemic Electronic Benifit Transfer (P-EBT)

Pandemic Electronic Benefit Transfer (P-EBT) is for families with children (up to age 21) who temporarily lost access to free or reduced-price meals at school during the COVID-19 pandemic. P-EBT for the 2020–2021 school year is for families with children who are certified for free or reduced-price meals and families with children born after Aug. 1, 2014 who receive Supplemental Nutrition Assistance Program (SNAP) food benefits. P-EBT benefits can be used the same way as SNAP benefits. The P-EBT application opens June 2, 2021.

Click here for more information: English | Spanish

American Red Cross Disaster Relief and Training

Phone(s): (903) 455-7932 or 1-877-272-7337

2500 Lee Street

Greenville, TX  75401

Office Hours: 8:00 am – 5:00 pm, Monday – FridCall for apointment
Responds to natural disasters, single & multi-family, provides vouchers for local merchants to re-establish their homes; provides emergency assistance to military families

Service Area: Kaufman, Ellis, Van Zandt and Rockwall counties.

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Expect More, Achieve More


EEOC (Equal Employment Opportunity Commission)  1-800-669-4000


North Central Texas Workforce Commission                                                                                        

Phone: (972) 563-7271                                                                                                           

109 Tejas  Drive Ste 300                                               

Terrell, TX  75160                                                                                                                        

Office Hours: 8:00 am – 5:00 pm, Monday – Friday                                                    

Helps clients find jobs; counsels job seekers having special employment problems.

Experience Works: trains older Texans for minimum wage local jobs, primarily for older women

who have not been in the work force in recent years but also others.                                             

Project Rio: assists prison inmates & youth offenders in finding jobs                          

Fees: None Eligibility: Unemployed individuals Intake Procedure: Call or walk in

Service Area: Kaufman County


The Choices Program,  Texas Work Force Commission (TWC)

Phone(s): (972) 563-7271, (800) 939-6631

109 Tejas Drive  Ste 300

Terrell, TX  75160

Office Hours: 8:00 am – 5:00 pm, Monday – Friday,  Extended hours Thursdays 8:00 am to 7:00pm
Employment related services to those receiving TANF assistance:childcare, transportation, work related expenses as needed for clients to participate in program activities & maintain employment.

Fees: none Eligibility: those receiving TANF assistance ( Temporary Assistance for Needy Families) Intake procedure: call for appt.or walk in at TWC local office Service Area: Terrell/ Kaufman County



The Share Center

Phone(s): (972) 551-1729  Fax:  972-551-1861

103 West Jones St.

Terrell, TX  75160

Food, emergency assistance, clothing
Office Hours: Wednesday:  Seniors 50+ 8:00 a.m. – 11:30 a.m.  Thurdays: those with children: 8:00 a.m. – 11:15 a.m.  Ages 18 – 49:  12:15 – 3:30 p.m.
Eligibility: proof of income

Fees: None Intake procedure: complete application: provide proof of residency, social security #, photo id

Service Area: Kaufman County


Kaufman Christian Help Center

Phone: (972) 932-8866

400 S. Terrell Hwy

Kaufman, TX  75142

Office Hours:  Monday – Friday 9:00 a.m. – 4:00 p.m.

Fees: None Eligibility:  resident of Kaufman County

Intake procedure:  bring photo id with current address or utility bill

Service Area:  Kaufman County


Care Portal: The Care Portal brings the needs of hurting children and families within our community to the attention of our local churches within our network. Giving the church a timely, non-threatening invitation and opportunity to respond to the families needs in an effort to strengthen the family holistically (Emotionally, Basic Needs, Spiritually and Socially) with Respect, Dignity and Love.

Contact Information: Tammy Pargoud 915.603.0267

The Salvation Army                                                                                                               

Phone: (972) 962-1345

5 Oak Creek Dr.

Kaufman, TX  75142 

Office Hours: Monday through Friday 9:00 a.m. – 1:00 p.m.

Emergency assistance with food, clothing, shelter, utility bills, medications.

Application must be made in person .  Positive identification required in form of picture- ID.  Must bring proof of income , social security benefit verification or utility bill for all household   members to verify eligibility for servies.  Utility assistance requires cut-off notice. Rent assistance requires  eviction notice.

Intake procedure: walk-in only during office hours Service Area:  Kaufman County




The Bridge Breast Network

Phone(s): (214) 821-3820, (877) 258-1396

4000 Junius                                                                                                                                           

Dallas, TX  75246

Office Hours: Mon.- Thurs. 8:30 a.m.– 5:00 p.m.
Links uninsured/underinsured North Texas women to diagnostic & treatment services for breast cancer
Fees: sliding scale/based on income level Eligibility: must meet poverty guidelines   

Intake procedure: call for info.  Must bring proof of income. Service Area: Collin, Dallas, Denton Ellis, Erath Grayson Hood Hunt, Johnson, Kaufman, Navarro, Palo Pinto Parker,Rockwall, Somervell

Kaufman County Indigent Health Care                                                                                    

Phone: 469-376-4544 Fax:  469-595-0496
100 N. Washington

Kaufman, TX  75142

Office Hours: Mon. – Fri.  8:00 a.m. – 4:30p.m.
Assistance with medical bills

Fees:  Based on income & family size Eligibility: Those under age 17 are referred to Medicaid

Intake procedure: appointment required Service Area: Kaufman County


Kaufman Community Health Center

Phone: (972) 932-7001

101 North Houston St.

Kaufman, TX  75142

Call for days/hours

Medical, dental and assistance with RX cost.  Accepts private insurance, Medicaid, CHIP and if uninsured, sliding scale fees

Intake procedure:  call for appointment

Children’s Health Insurance Program                                                                                                    
2525 E. Hwy 175
Kaufman, TX  75142
Office Hours: Mon. – Fri.   8:00 am – 5:00 pm

Tex-Care partnership for children’s insurance, CHIP or Medicaid for low income families

Eligibility: Uninsured children birth- 18 years

Service Area: Rockwall, Kaufman, and Navarro counties

Phone: (972) 932-9160

Intake procedure: call for application or apply online at


WIC Program ( Women, Infants, and Children) – Terrell

Phone(s): (972) 932-1961 Toll free: 1-866-907-0087                                                                        

100 Old Railroad

Kaufman, TX  75142

Office Hours: 7:00 am – 6:00 pm Monday-Thursday;    ( Noon – 1:00 closed for lunch)  

Fees: None Eligibility: Low-income women: pregnant, breast-feeding, postpartum & children birth –5
Intake procedure: Call for appt. Documents: bring ID /proof of residency Service Area: all

Texas Health Steps                                                                                                                            Phone: (877) 847–8377 (call toll free Monday – Friday 8am-8pm) A special program for children from birth   to age 21 who are on Medicaid.  Provides regular medical and dental check-ups, eye exams and glasses, hearing exams and hearing aids, and other medically necessary health and dental care.Fees: Medicaid reimbursment
Eligibility: Medicaid eligible Intake procedure: call for Information. Service Area: Texas



Baylor Dental School  * currently not screening due to COVID-19 * call for updates

Phone: (214) 828-8981

3302 Gaston Ave.

Dallas, TX  75246

Office Hours: Mon. – Friday 8:00 a.m. – 5:00 p.m.

Low cost dental services

Fees:  $ 278 is applied toward registration, screening & x-rays ($200 remains as a deposit for services)

Eligibility:  none required                                                                                                         

Intake procedure:  Walk-in Must provide id and list of medications



Online Directory of disability resources in Texas


Mental Health


Mental Health Transition Resources

Adult Mental Health Services

COVID-19 Mental Health Support Line

Phone:  toll-free:  1-833-986-1919

If you or someone you know is feeling overwhelmed by the COVID-19 pandemic help is available.

Call the toll-free COVID-19 Mental Health Support Lineto speak with a mental health professional for help dealing with anxiety, depression, stress, grief, or worry.


Child & Family Guidance Center

Phone:  (877) 932-4157          

106 South Jefferson

Kaufman, TX  75142                                                                                       

Office Hours:  8:00 a.m. – 5:00 p.m.

Mental health services including clinical assessment, psychiatric services, medication management, individual, family, group, and play therapies.

Fees:  CHIP, Medicaid, self-pay, NorthSTAR, payment plans, private insurance, sliding scale

Intake procedure: Call for appointment


ChangePoint Counseling (** accepts Medicaid)

Phone:  (972) 552-5559   1-888-229-1720

11803 Classic Lane

Forney, TX  75126

Office Hours:  Mon. – Thursday 8:00 a.m. – 5:00 p.m  Friday:  8:00 a.m. - Noon                                

Counseling services for children & adults

Fees:  Accepts insurance & Medicaid

Eligibilty:  None 

Intake procedure:  Call for appointment


Lakes Regional MH Center

Phone: (972) 524-4159    Fax:  972-388-2009

400 Airport Road

Mailing address:  P.O. Box 747

Terrell, TX  75160

Office Hours: 8:00 am – 5:00 pm, Monday – Friday                                                                       
Psychoeducational, outpatient case management, group services

Fees: Straight fees for services. Private insurance, Medicaid, Medicare
Eligibility: Based on gross income & medical need           

Intake procedure: call for appt.
Service Area: Camp, Delta, Ellis, Hopkins, Hunt, Kaufman, Lamar, Morris, Navaro, Rockwall, & Titus


Transicare, Inc.

Toll free crisis line:  1-866-260-8000

Transicare’s Mobile Crisis Outreach Team (MCOT) provides face-to-face help to people who are at risk of harm to themselves or others. MCOT provides crisis intervention to people at their home, school, or other location. These services are made available 24/7, 365 days per year, and are available to anyone. Interventions include prompt, efficient assessment, risk reduction, and connection to physical or mental health services.

Fees:  none Eligibility: no eligibility requirements

Intake procedure:  call toll free number

Service Area:  Collin, Dallas, Ellis, Hunt, Kaufman, & Rockwall counties                      

S.T.A.R Youth & Family Program

Phone: (903) 581-2835  or 24 hours:  1-866-630-3551

Main office location:  2624 Kensington Suite 113                                                                               

Tyler, TX  75703

Crisis hotline available 24/7, Face-to-face counseling for family and youth ( in home or other location) , emergency short-term shelter for youth who run away or who are unanble to stay at home because of family conflict, skill-building classes to help parents and caregivers learn how to handle difficult situations, skill-building classes for youth to help them gain coping skills and meet their needs in a positive way   

Fees:  none  Eligibility:  parent/guardian must participate in sessions

Intake procedure:  call for information

Service area:  Kaufman County


Counseling Institute of Texas                                                                                                  

Phone:  (972) 271-4300

3200 Southern Drive Suite 100

Garland, TX  75043

Office Hours:  Monday 9 a.m. – 8 p.m., Tuesday 9 a.m. – 8 p.m., Wednesday 9 a.m. – 8 p.m., Thursday 9 a.m. – 8 p.m., Friday 9 am - 6 p.m., Saturday 9 am - 4 pm Sunday closed

Individual and family counseling and therapy.

Fees:  sliding scale ranges from $60 – $100 per hour based on income and family size. CIT is a training facility for Masters level practicum interns and can offer their services on a sliding scale from $10 and up. Medicaid: CIT currently accepts Amerigroup and Parkland

Intake procedure:  Call for information

Service area:  All


Terrell Behavioral Consultants

Phone:  (972) 563-1981

201 W Moore Ave. #218A

Terrell, TX  75160

Call for information


Fortitude Counseling

Phone:  (972) 362-9058

771 E. US Highway 80 Suite 105

Forney, TX  75126

Call for information


Straightforward Counseling

Phone:  (972) 932-8898

506 S. Washington St.

Kaufman, TX  75142

Provides counseling for children, adolescents, and adults

Fees:  Call for information

Intake procedure:  Call for information


Joanne Radeke, PhD

Phone: (972) 932-3941

2801 Millennium Dr. Ste. D

Kaufman, TX  75142

Office Hours:  Call for information

Fees:  Private pay ad insurance


Kaufman County Chidren’s Advocacy Center

Phone: (972) 932-6252

500 S. Washington St.

Kaufman, TX  75142

Office Hours:  Mon. – Friday 9:00a.m. – 5:00 p.m.

Serves children of all ages who are victims of sexual or physical abuse

Fees:  None   Eligibility:  referred by CPS or law enforcement

Intake procedure:  Must have a report from CPS or law enforcement

Service area:  Kaufman County


Dallas Psychiatric Associates

Phone: (972) 248-2299                                                                                                                         

17736 Preston Rd

Dallas, TX  75252

Office Hours: Mon. – Friday 9:00 a.m. - 6:00 p.m. (closed 1:00 – 2:00 for lunch)

Medication management & counseling

Fees:  Accepts most major insurance

Intake procedure: Call for appointment

Service area: All


Dr. Sherry Rust

Phone: (972) 932-8888

510 E. US-175

Kaufman, TX  75142

Office Hours:  Mon. – Thursday 10:00 a.m. – 6:00 p.m.

Fees:  Private pay & insurance


Lakewood Group Rockwall

Phone:  (972) 771-3969

2337 Ridge Rd. Ste. 101

Rockwall, TX  75087

Office Hours: Mon. – Thurs. 8:30 a.m. – Noon & 2:00 – 4:30 p.m. Friday 8:30 a.m. –Noon & 2:00-4:00

Fees:  Call for information

Intake procedure:  Call for appointment


Hickory Trail Psychiatric Hospital

Phone: (972) 298-7323

2000 Old Hickory Trail

De Soto, TX  75115

Office Hours:  Open 24 hrs/ 7 days

Psychiatric hospital

Fees:  Call for information


Dallas Behavioral Healthcare Hospital

Phone: (972) 982-0900 

800 Kirnwood Dr

DeSoto, TX  75115

Office Hours:  24 hours/ 7 days

Psychiatric hospital

Fees:  Accepts most insurance & Medicaid

Intake procedure:  Walk in


Dr Donna Rial-Baker

Phone: (469) 556-2576

763 E. Hwy 80 Ste. 100

Forney, TX  75126

Office Hours:  See website

Therapy for individuals, couples, & familes                                                                                

Fees:  Private pay- Cash & check only, see website for fees


Dr Andrew Portteus – Child & Adolescent Psychiatrist

Phone:  (214) 550-3367  Fax:  (214) 696-3161   Email:

4915 W. Lovers Lane

Dallas, TX  75209                                                                                                                     

Office Hours: Call for information

Mental health and evaluation treatment services for children, adolescents, and adults

Fees: Call for information


North Texas Behavioral Health Authority (NTBHA)

Phone: 469-290-2115 Kristy Brashear

Care Coordinators are here to assist you in getting connected to available resources in your community such as:

  • Mental Health medication services

  • Substance Use Disorder

  • Housing and Utility assistance information

  • Benefits

  • Health and Wellness

  • Support Groups and other additional Supports

Call for further information.



Section 8 Housing – HUD

Phone(s): (972) 551-6670

Voice Mail: 972-551-6600 Ext. 256

Fax: 972-551-6633

115 N. Adelaide, Suite 305

Terrell, TX  75160


Office Hours: 8:00 am – 5:00 pm, Monday – Friday, closed 12 pm – 1 pm
Fees: None Eligibility: Must meet low-income guidelines                                                                     

Intake procedure: Complete application and interview to be put on waiting list ( up to two year wait)
Service Area: Kaufman County and surrounding areas



State of Texas Resource Hotline: 211

Information & Referral for Kaufman & Navarro County

Phone(s): (866) 758-2111

200 S Virginia

P.O. Box 836

Terrell, TX  75160

Office Hours: 8:00 am – 4:00 pm, Monday – Friday
Emergency Aid: Applications taken @ 200 S. Virginia, and 112 S. Jackson, Terrell.                  

Information & Referral Services for social service organizations in Kaufman &  Navarro counties. Food, shelter, rent assistance,counseling, child care, senior services, disaster relief, and other program information is available.

Intake procedure: call for information

Service Area: Kaufman County


Christian Help Center, Inc. 


Phone(s): (972) 932-8866

400 Terrell Highway                                                                                                                              

Kaufman, TX  75142                                                                                                                          

Office Hours: Tuesday &   Thursday 9:00am to 12:30 pm
Help Line,  Social Services Network

Service Area: Kaufman County



* Legal Aid of Northwest Texas has posted a number of YouTube coutreach videos addressing COVID-19 related legal issues.  The videos can be viewed by accessing the following links:

Texas Eviction Law During COVID-19

What Consumers Need to Know About Fraud During COVID-19

Addressing Family Violence During COVID-19

Co-Parenting During COVID-19

* During COVID -19 applications are being handled by phone.  Waxahachie Office Weekly Intake – 972.923.3344. Ellis and Kaufman Counties.  Emergencies by pre-set appointment.


Family law, all services for low income families except criminal.                                                       
Fees: None,  Documents required: social security card, current driver’s license, (3) pay stubs
Eligibility: Applicants must meet income eligibility                                                                          
Intake procedure: Telephone for appointment Monday through Friday 8:00 a.m.  – 5:00 pm



Wings: A Community Education Project (Closed due to COVID) *** Need volunteers to help teach.

Phone(s): (972) 551-6663,

Riter C. Hulsey Public Library  Mon. & Tues. 10:00 a.m. – 8:00 p.m. Wed. & Thurs. 10:00 a.m. – 6:00 p.m.  Friday 1:00 p..m. – 5:00 p.m.  Sunday Noon – 4:00 p.m.

301 N. Rockwall Street

Terrell, TX  75160

Community education program: High School Equivalency/ GED, ESL, citizenship, computer literacy
Fees: none   Eligibility: Open to any adult Intake procedure: Call for information

Service Area: primarily Kaufman County, but everyone welcome  

Need volunteers to tutor or teach  


English as a Second Language classes (ESL)

held at Terrell High School

701 Town North Drive

Terrell, TX  75160

class to assist those interested in learning English as a second language

Monday & Wednesdays 4:30 p.m. – 6:30 p.m.  September through April

Fees:  none  Eligibility:  available to adults 18 years of age & older residing in

Adult Basic Education:  in collaboration with Navarro College

GED Preparation and Testing

Preparation classes held each Monday & Wednesday 5:30 p.m. – 8:30 p.m. at the Terrell ISD High School Campus.   For information call:  (972) 563-6319

701 Town North Drive

Terrell, TX  75160

Must call to enroll prior to attending classes:  toll free  1-800-628-2776 or (903) 875-7464

Classes are being held through Zoom at this time due to COVID.



Ministerial Alliance                

Phone:  (214) 228-0130

403 N. Catherine Terrell, Texas 75160

Financial assistance with bills

No eligibility requirements  Prefers client to live in Terrell                                                           

Call for information



Partners Resource Network/ TEAM

Phone: 800-866-4726  Website:

Agency serves as a statewide Parent Training & Information Center to parents of infants, toddlers, children and youth with all types of disabilities.

Fees: none   Eligibility: available to parents with children with disabilities

Intake procedure: Call toll free number to connect to someone in area   Service Area: statewide



Rockwall County YMCA
Phone: 972-772-9622

1210 North Goliad
Rockwall, TX 75087

Office Hours: Mon.-Thurs. 4:30am – 9:15pm Fri. 4:30am - 8:00 pm, Sat. 7am-6pm Sun. 12pm-5pm.
Programs offered: After school childcare, summer camp, sports, karate, Adventure Guides

Fees: call for information/ financial assistance to families as needed; scholarships are available          
Eligibility: call for information Service Area:  Rockwall County



Elder & Handicap Abuse Hotline: 800-392-0210

Terrell Senior Citizen Center/ Meals on Wheels

Phone:  972-563-7960

115 North Adelaide                                                                                                                             

Terrell, TX  75160

Office Hours:  Mon.- Friday 8:00 a.m. – 1:30 p.m.

Call for information

Kaufman Senior Citizens Center
Phone(s): (972) 932-7002

112 S. Jackson
Kaufman, TX  75142

Office Hours: 8:00 am – 2:00 pm, Monday – Friday                                                                   Congregate meals served daily at 11:30 a.m.   Hot  home-delivered meals available for adults age 60+ w/in Kaufman city limits.  Frozen meals available for persons living outside hot meal delivery area. Recreation & physical fitness. Nutrition education/outreach.
Fees: Donations suggested for meals                                                                                            
Eligibility: 60+ for most programs, except transportation & emergency aid

Intake procedure: referrals for home-delivered meals & homemaker assistance. Call for appointment.

Senior Connect

Phone: (972) -563-7960

200 S. Virginia

Terrell, TX  75160


General information and referral to resources via phone


STAAR Transit Admin. Office/Meals On Wheels/Information & Refferrall – Kaufman County

Phone(s): (972) 563-1422, (903) 641-0166 (Navarro County)                                                  

500 Industrial BLVD.

Terrell, TX  75160

Office Hours: Monday – Friday 8:00 am – 4:00 pm  
Programs: Meals on Wheels, STAR transportation, Information & Referral, Case Management, Health Screening, Health & Welfare Counseling. Meals on Wheels provides hot meals to elderly and/or disabled individuals unable to shop/prepare meals

Fees: Call



Alcoholics Anonymous Terrell

Phones: (972) 563-2011

108 N. Blanche St.

Terrell, TX  75160

Meeting Hours: call for meeting days/times


AA – Kaufman          

107 E. Elmo

Kaufman, TX  75142

Meeting Hours: call for information
Fees: None Eligibility: None  Intake procedure: walk-in Service Area: open to anyone


Nexus Recovery Center main campus

Phone:  (214) 321-0156

8733 LaPrada Dr.

Dallas, TX  75228

Inpatient and outpatient programs for adult women and teenage girls ages 13 – 17 including those pregnant or accompanied by children.  Continuum of care from detox through aftercare



STAR Transit

Phone(s): (972) 563-5875  Toll free:  877-631-5278

Fax: (972) 563-0048

500 Industrial

P.O. Box 703

Terrell, TX  75160                                                                                                                            

Office Hours: 8:00 am – 4:00 pm, Monday – Friday, Except holidays: 6:00 a.m-6:00 p.m 

* During COVID -19, STAR Transit is temporarily waiving the bag limit normally in place for shopping trips.  This waiver also applies to rides to food pantries and share centers.  For the protection of our riders and drivers, all items must be contained in bags and/or boxes and secured in one of the following ways: under the seat of the rider where it can be secured by the rider’s feet, held in the rider’s lap or seat belted in a seat.

To book a curbside pickup, call us at 877-631-5278.  Schedulers are available Monday – Friday, 8:00 am – 4:00 pm.  For the health, safety and well-being of our riders, drivers and community, trips are limited to essential jobs, healthcare and access to food. No fares are being collected at this time.  * for updates:                   
Public transportation provider in Kaufman County.  Will transport passenger in the county when given proper advance.  Medical trips into adjacent counties, including Dallas (Tuesdays and Thursdays) at higher cost.  All trips must originate in Kaufman County, but may cross short distances into neighboring  counties.  Senior citizens 1/2 price within Kaufman county as long as the ride is within city limits

Fees: Call for fares/ all prices are one way for ALL ages.
Eligibility: Fares charged.  Special arrangements can be made for welfare-to-work vouchers
Intake procedure: Call for reservations, 24 hours in advance                                               

Service Area: Kaufman County



Information & Referral for Kaufman & Navarro County

Phone(s): (866) 758-2111, (972) 563-1421

200 S Virginia

P.O. Box 836

Terrell, TX  75160

Office Hours: 8:00 am – 4:00 pm, Monday – Friday

Intake procedure: call for information Eligibility: call for information

Service Area:  Kaufman & Navarro Co



Genesis Center for Battered or Homeless Women and their Children
Phone: (214) 520-6644
2775 North Highway 34
Kaufman, TX  75142

E-mail Address:
Office Hours: 24 Hours, 7 days a week                                                                                                  
Supports and helps women in crisis and their children, also homeless women

Fees:  none Eligibility:  Serves 100 mile radius must attend group meetings, bible study, complete chores, work in thrift store Intake procedure: prescreen, interview                                                   Shelter, counseling, provides tangible daily needs; 6 – 8 month stay (up to 1 year if necessary)
Service Area: Kaufman, Van Zandt, and Henderson counties

Hope’s Door New Beginnings

Crisis line:  972) 276-0057

218 N. Tenth Street

Garland, TX  75040

Office Hours: Crisis line is answered 24 hours a day, 7 days a week in English and Spanish

Intervention and prevention services to individuals and families affected by intimate partner family violence

Fees:  None


The Family Place, Dallas

Crisis line: (214) 941-1991 Answered 24 hours a day, 7 days a week in English and Spanish

Office Hours:  24 hours a day, 7 days a week

Provides a crisis hotline, safe housing, legal help, counseling for victims and abusers

Fees:  None



Kaufman Christian Help Center

Phone(s): (972) 932-8866, (972) 932-8822

209 West Mulberry

Kaufman, TX  75142

Office Hours: Monday – Thursdays 9:00 a.m.- 3:00 p.m.  Wednesdays  9:00 a.m.- Noon
Partnership between Kaufman Christian Help Center staff, Victim Relief Volunteers & law enforcement.  Officer responding may dispatch response team to scene. With permission, Victim Relief responders will refer victim & their family to Kaufman Christian Help Center. Staff will help follow up & formulate a plan of care.
Services available: repair/clean damaged residence, emergency transportation/vehicle repairs, accompaniment to hospitals, courts, & other agencies, emergency food, furniture & clothing, emergency financial aid, bilingual assistance, counseling.
Fees:  none Eligibility: Resident of Kaufman County Intake procedure: call for info. Service Area: Kaufman County


The Family Peace Project

Phone: (800) 799-SAFE (7233) (answered 24 hrs.) 

212 W Cayuga Dr.

Athens TX 75751

Office Hours: Crisis line answered 24 hours a day, 7 days a week                                                       Services include: counseling, mentoring, safety planning (teens and children), education support for the family. coping skills, peer support groups, individual advocacy, court accompaniment, tutoring

Fees: none Eligibility: Children who witness or are victim to domestic violence or sexual assault (primary or secondary victims). Anyone aged 17 or younger (18 if still in high school, once out of high school, will be moved to adult services



Alcohol and Drug Abuse Help Line: 1-800-662-4357

ADAPT Mobile Crisis Team: 1-866-260-8000

Texas Child Abuse Hotline: 1-800-252-5400

National Suicide Prevention Lifeline: 1-800-273-8255

Poison Control: 1-800-222-1222

Teen Runaway Hotline: 1-800-RUNAWAY

National Domestic Violence Hotline: 1-800-799-7233

Texas Youth Hotline: 1-800-989-6884



Jewish Family Services offers a number of different support groups, all facilitated by a licensed professional. Many groups are offered at no charge. Any group for which there is a charge is offered on a sliding-fee scale, and no one is ever denied service due to an inability to pay. Groups meet at JFS Dallas (5402 Arapaho Rd, Dallas, 75248) For information call:  (972) 437-9950

Adoption home studies

Lake Pointe Church Rockwall

Phone (469) 698-2250 (contact: Casey Christian)

Free childcare during groups: birth through 5th grade

Eating Disorders

Anorexia Nervosa & Associated Disorders


Telephonic Groups

To register, call 800‑813‑HOPE (4673)                                                                        




Lake Pointe Church Rockwall

Support for Family of those that are Incarcerated

Call for dates/times

Phone (469) 698-2250


Lake Pointe Church Rockwall/Infertility Support

Call for dates/times

Phone (469)698-2250


Free childcare during groups birth through 5th grade

Lake Pointe Church Rockwall

Kid Share (Divorce Recovery for Children) (parent phone interview required)

This support group is for children in grades 3-5

Call for dates/times

Phone (469)698-2250


Lakes Regional Mental Health Mental Retardation

Family Support Group

Call for dates/times

Phone:(972) 962-3784