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Expect More, Achieve More


Meet Our Counselors

Mrs. Charline Hoevers is starting her fifth year at Terrell High School where she will be the lead counselor.  She attended the University of Texas at Dallas where she received her Bachelor of Arts degree in Interdisciplinary Studies as well as her Masters of Arts in Science Education.  She then completed her Masters of Arts in School Counseling from The University of Texas at Tyler. This is her 25th year in education. She spent the first 20 years teaching middle school science, health and CTE classes.  Mrs. Hoevers is a strong advocate for her students. She is dedicated to their academic, social and emotional health. She is very excited to be working with all of her students both virtually and face to face.

Charline Hoevers

H-O Counselor & Lead Counselor


972.563.7525 x7596

Hello! My name is Liz Diaz, and I am very excited to start my 7th year in Terrell ISD.  I am the Terrell High School Counselor for the Alpha P - Z and I am also the Dual Credit Coordinator.  This is my third year as a school counselor at Terrell High School.  I was previously the Terrell High School Head Volleyball Coach, and PE teacher at Terrell HS and Wood Elementary. I received my Bachelor of Arts degree in Kinesiology from Texas Lutheran University, and immediately attended Texas Woman's University to earn my Master of Science in Kinesiology.  During my time coaching at Terrell HS, I started on a new path to pursue my school counselor certifications, and completed my coursework from Angelo State University. Pursuing a career in education was never my intention, or on my radar, but it became very clear that this was where I was meant to be.  This will be my 18th year in education, and I cannot believe how many wonderful memories I have gained over the years, and how blessed I am to have found where I truly belong.  I am dedicated to being an advocate for our students, and want to help provide them with the same variety of opportunities that were extended to me. I look forward to the many adventures and various journeys we will travel, and look forward to being able to work side by side with our students as they navigate through high school, and prepare for their life once they graduate. In my spare time, I enjoy sitting out on the dock with my two dogs at my lake house, baking, going to movies, and traveling to San Antonio to spend time with my family.

Liz Diaz

P-Z Counselor & Dual Credit Coordinator


972.563.7525 x7497

Hi Tiger Family! My name is Kelsey Robinson (aka Mrs. Rob).  I am the A-G counselor and 504 coordinator at THS.  I am in my 10th year in education and my second year as a counselor in Terrell (coming from FMS).  I graduated with my bachelor's degree from Texas Tech University and a Master in Guidance and Counseling from Angelo State University. I believe that high school is such an important developmental time.  I love that I can help my students in their daily life while also guiding them with their future plans. I know that being a counselor is what I was put on this earth to do, and I do not take that responsibility lightly. I am excited to be at the high school and help students with their college and career plans. Go Tigers!

Kelsey Robinson

A-G Counselor & Scholarship Coordinator


972.563.7501 x7495



Transcripts are available from Terrell High School. Please complete and sign the Student Records Release Form. There is a $2 fee for each transcript requested, payable by check or money order if mailing request. Cash payment is accepted if picking up your transcript in person. Email sandra.casteneda@terrellisd.org with any questions.

*Please note that Terrell ISD does not reproduce high school diplomas. If you are in need of a document to verify high school graduation, please complete the transcript request below.




First and foremost, counselors are advocates for all individuals (students, staff, and parents). Our goal is to foster effective communication between the home and school.


Guidance Curriculum

Providing guidance content in a systematic way to all students. Promoting awareness, skill development, and application of skills needed in everyday life through classroom guidance lessons.


Responsive Services

Addressing the immediate concerns of students through prevention and intervention.


Individual Planning

Assisting students in monitoring and understanding their own development. Addressing educational, career, and personal-social goals.


System Support

Support activities and services including professional/staff development, campus improvement plan, parent education, campus decision-making, committees, etc.



Planning/Coordinating special events, supervisory duties, administrative duties, etc.



TISD counselors visit every classroom monthly during the school year. Character Education is integrated into the curriculum. There are six pillars of good character: respect, responsibility, trustworthiness, caring, fairness, and citizenship throughout the school year. Counselors also discuss personal space, emotions, secrets, bullying, diversity, word choices and sharing.


Whether you are a single parent, grandparent raising a grandchild, blended family, or just a mother and father looking for help, there are plenty of resources out there for you. Here are a few:


Community Resources: 

Genesis Center 972-932-4351

Healing Hearts Ministry 972-551-2700

My Guardian Angel-Divorce & Loss 214-887-0069

Lakes Regional Mental Health Center 972-524-4159 or 800-443-1831

ADAPT Community Solutions 1-866-260-8000

Texas Department of Housing 800-792-1119

Texas Scottish Rite Hospital214-559-5000



Abuse Hotline 800-252-5400

Alcohol & Drug Abuse 800-246-4673

National Youth Crisis Hotline 800-448-4663

Terrell Police Department 972-551-6622

Runaway Hotline 800-392-3352


Click here for a list of helpful websites.


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700 N. Catherine Street, Terrell, TX 75160
P: 972.563.7504
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